LV

BTA Insurance Company SE (Balcia Insurance SE)

BTA Insurance Company SE (Balcia Insurance SE, as from 02.11.2016) is international, dynamic and professional company of experience stretching over more than 20 years, a company that provides its customers, individuals and companies, the broadest range of non-life risk insurance services.

The company successfully operates in Europe and the Baltic States and ranks among the largest Central European insurers according to data of Deloitte auditors.

The financial stability and safety of each customer is the topmost priority of BTA Insurance Company SE.

About

About the Company

BTA Insurance Company SE (hereinafter – BTA) is a company established in Latvia on 1 November 1993, providing its customers, individuals and companies, the broadest range of non-life risk insurance services.

Since 2002 BTA has rapidly expanded by entering foreign markets, opening branches in Lithuania, Estonia, France, Poland, Germany, Great Britain, and launching operations in Spain and Italy. Evidence to the international growth of BTA is the Top 500 largest companies in Central Europe, a ranking report produced by Deloitte auditors, where BTA was ranked among Top 50 largest insurers of Central Europe.

The reorganization of the company was accomplished on 1 July 2015 by splitting the company according to the geographic boundaries of business: the Baltic States and the rest of Europe.

The new subsidiary of BTA – BTA Baltic Insurance Company JSC provides insurance services in the Baltic States, while the company registered as a European Company – BTA Insurance Company SE pursues the expansion in other European countries.

The financial strength of BTA was confirmed by A++ or the highest level of reliability, awarded by agency Expert RA in 2016.

Mission and Vision

We are a dynamic, cutting-edge company of industry experts, bringing top-quality insurance products to our customers.

The financial stability and safety of each customer is our topmost priority.

Our primary value is employees – competent, reliable, motivated and positive-minded.

These are the values that guide our quality policy and that we follow:

  • Proximity and accessibility – we seek to attain that any customer could reach us by means and at locations they find most convenient: be it visiting our offices, or by means of cutting-edge technologies
  • Being advanced – we have streamlined the company’s management system in line with international standards. We improve our range of products available by engaging opportunities offered by modern technologies and following global development tendencies.
  • Individual approach towards each customer - BTA staff will look for the best insurance solution to each customer in a particular situation. High standards to customer handling are introduced across the entire company and they are mandatory to each employee.
  • Reliability and responsiveness – we are customer-friendly and reliable towards our customers and employees alike, as well as the entire society, understanding its needs, providing aid in satisfying them, and operating in compliance with the effective legislation.

Board

Lauris Boss
Chairman of the Board
Kaspars Ummers
Board Member
Dita Daukste
Board Member

Development Dynamics

Premiums Written and Claims Paid

 

 

 

 

 

 

 

 

History facts

  • In 2015, BTA accomplishes the reorganization of the company. As of 1 July 2015, IJSC BTA Baltic Insurance Company, the new subsidiary of BTA, provides insurance services in the Baltic States, while the company registered as a European Company – BTA Insurance Company SE pursues the expansion in other European countries
  • BTA starts reorganization of the company in October 2014 by splitting the company according to the geographic boundaries of business: the Baltic States and the rest of Europe
  • The priority of the company in 2014 is focus on foreign markets by expanding the range of offered products abroad, as well as development and improvement of customer service in Latvia, as well as abroad
  • In January 2014, BTA opens a branch in Poland.
  • In 2013, BTA opens a branch in France
  • In 2011, BTA opens a branch in the United Kingdom
  • In February 2011, BTA successfully completes its transition to the form of operation as a European Company; after reorganisation, BTA gets a new name – BTA Insurance Company SE
  • In 2010, BTA continues its successful development and launches its operation in Germany and Italy
  • In 2009, BTA becomes the third largest insurer in the Baltic States and launches its operation in France and Poland
  • In 2008, the company reached the goal it set in 1996: to attain the status of the largest insurance company in Latvia (by total of gross premiums, technical reserves and balance sheet)
  • In 2008, BTA launches its operation in Spain
  • In 2006, BTA opens a branch in Estonia
  • In 2002, BTA opens a branch in Lithuania

Reinsurance

BTA applies a conservative risk reinsurance policy. Reinsurers are involved not only in reinsurance of large exposures, additional reinsurance is established for protection from potential loss accumulation.

BTA reinsurers are well known international reinsurance companies with perfect reputations such as Munich Re, Swiss Re, SCOR, Hannover Re. Most risks are reinsured with reinsurance companies of a rating not lower than A- by Standard & Poor’s. In the risk management process, the risks are further diversified by distributing them among several reinsurers.

Reinsurers:

 

Reinsurer

Reinsurer’s rating

Rating awarding agency

Reinsurer’s place of registration (country)

Amlin
Atradius
General Re
Hannover Re
Munich Re
R+V
SCOR
Swiss Re

A
A
AA+
AA-
AA-
AA-
A+
AA-

Standard & Poor’s
A.M. Best
Standard & Poor’s
Standard & Poor’s
Standard & Poor’s
Standard & Poor’s
Standard & Poor’s
Standard & Poor’s

Switzerland
Ireland
Germany
Germany
Germany
Germany
France
Luxembourg

 

Reinsurance brokers:

 

Broker

Place of registration (country)

AON Benfield
Guy Carpenter

Germany
Great Britain

Awards

2015

BTA awarded the A++ Rating of reliability by the agency Ekspert RA

In the short run the Insurance company can easily meet in full in a timely manner its current and future financial obligations. In the mid run the probability of the company's capacity to meet all financial commitments is very high even in terms of considerable adverse changes in macroeconomic and market environment. A++ (the highest level of reliability)

BTA - the most commended provider of excellent service in the Insurance Sector category in 2015!

BTA Insurance Company participated in the Praise Excellent Service campaign in the “Business to consumer” category and won the title of ”the most commended provider of excellent service in the Insurance Sector”.

2014

BTA - the leading customer service company in the financial and insurance industry for 2014

This year BTA Insurance Company SE (hereinafter - BTA) participated in the campaign "Praise Excellent Service" in the category "Business to Consumer" and got the highest evaluation - the leading customer service company in the financial and insurance industry for 2014, outpacing other financial and insurance institutions in Latvia.

BTA awarded the A++ Rating of reliability by the agency Ekspert RA

In the short run the Insurance company can easily meet in full in a timely manner its current and future financial obligations. In the mid run the probability of the company's capacity to meet all financial commitments is very high even in terms of considerable adverse changes in macroeconomic and market environment. A++ (the highest level of reliability)

2013

BTA – the only Latvian insurance company that has made into TOP 50 largest insurers in Central Europe

The auditors at Deloitte have produced a ranking report on Top 500 largest companies in Central Europe, which also includes a TOP 50 of largest Central European insurance companies by Gross Written Premium (GWP) totals in 2012. BTA Insurance Company SE is the first and by now – the only Latvian insurance company, which has managed to step among the 50 most prominent insurers of Central Europe.

BTA receives Namejs Award 2013 in Lithuania as the socially most responsible company

Apart from demonstrating great financial performance, the Lithuanian branch of BTA Insurance Company SE was also a nominee as a most successful Latvian companies operating in Lithuania, and it received Namejs Award 2013 in the Socially Most Responsible Company category. BTA was running for the award in two other categories – in the category for largest investments in Lithuania and as the innovator of the year.

BTA - among the top of most praised companies in the Praise Excellent Service 2013 campaign!

The Praise Excellent Service campaign lasted all March, where customers and business partners have made positive and motivating comments of praise and gratitude regarding the cooperation and communication with BTA.

BTA - Employment of 50% of employees in the regions helps prevent emigration of the population

Analysis of BTA Insurance Company SE’s employment indicators suggests that the ratio of the number of the company’s employees working in regions has increased over the last five years, reaching the 50% threshold. In this way the company ensures the functioning of the principles of employee equality and equability, which can be achieved due to a large network of regional branches. BTA has come to the conclusion that this contributes to the retention of professional staff in the company and minimises emigration of the population from Latvian regions. According to the results of a survey carried out by the recruitment company WorkingDay Latvia, BTA was the best and the most coveted employer (2012) among insurance companies in 2012.

BTA awarded the A++ level security rating by the agency Ekspert RA

The rating agency Ekspert RA confirmed the security rating level of A++ Particularly high security level, with the outlook of stable given to the insurance company BTA.

2012

In the category “The Best Insurer” in the cateogry: Customer service

A survey on the quality of the financial industry conducted by the business newspaper Dienas Bizness and the company Dorus.

Ranking No.2 among “The Most Successful Latvian entrepreneurs” who have developed operations abroad in the rating carried out by the Forbes Latvian edition.

The TOP 100 “Best employers”

According to a survey carried out by the company WorkingDay Latvia, BTA was recognised in the TOP 100 “Best employers” among insurance companies

Ranking No. 5 among the largest Latvian private companies and No.34 among the “TOP 500” Latvian largest companies.

In 2011, in the annual review of “The TOP 500” largest Latvian companies carried out by the business newspaper Dienas bizness and published at the end of November of 2012, BTA Insurance Company SE ranked No. 34 with an annual turnover of 82.7 million lats and No. 5 among the largest Latvian national companies in 2011.

The second company with the highest increase in the number of employees among “The Largest Employers” in Latvia

In 2011, in the annual review “The Largest Employers” carried out by the business newspaper Dienas bizness published at the end of November 2012, BTA Insurance Company SE was the second highest in terms of the steepest increase in the number of employees, fifty-nine per cent, which was due to BTA Draudimas becoming a branch of BTA. BTA climbed up 20 positions and were ranked No. 24 with its 1,146 employees and a turnover of 72.7 thousand lats per employee in 2011.

“The Most Loved Brand” among Latvian insurance companies

According to the results of a joint survey of the most loved brands in Latvia conducted by the advertising agency DDB Latvija, the business magazine Kapitāls and the research company GfK, BTA ranked as No. 1 in the insurance sector.

BTA has “the Most Satisfied Customers” among Latvian insurance companies

According to the rating of Latvian insurance companies carried out by the research company EPSI Baltic.

Ranking No. 1 among the executives of insurance companies and No. 34 among all the executives of Latvian companies in “The 2012 Top Reputation of Company Executives”

Gints Dandzbergs, Chairman of the Board of BTA Insurance Company SE ranked No. 34 in “The 2012 Top Reputation of Company Executives” arranged for by Nords Porter Novelli and published in the newspaper Lietišķā Diena. According to the results of the rating Gints Dandzbergs ranked highest among all executives of insurance companies.

2011

Insurance Company of the Year, Baltic States

In 2011, the global finance magazine World Finance awarded BTA the title “Insurance Company of the Year, Baltic States”. The key criteria for determining the winner were service innovations, creativeness and quality as well as the contribution to market development and the formation of customer relations.

BTA awarded the A++ level security rating by the agency Ekspert RA

The rating agency Ekspert RA confirmed the security rating level of A++ Particularly high security level, with the outlook of stable given to the insurance company BTA.

No. 1 position among Latvian insurance companies in the “TOP Reputation 2011”.

In the Latvian companies top reputation arranged by the newspaper Diena and the public relation agency Nords Porter Novelli, the insurance company BTA ranked No. 51, and No.1 among all insurance companies operating in Latvia. Thus BTA preserved the leading position among insurers acquired in the previous year.

The company most praised by customers of insurance companies.

Within the scope of the campaign “Praise great customer service” among companies in fourteen industries, the insurance company BTA SE was recognised as the most praised company among insurance companies in the finance sector.

2010

Gints Dandzbergs - the winner

The successful performance of BTA in 2010 was appreciated by the business newspaper Dienas Bizness, which named Gints Dandzbergs, Chairman of the Board of BTA, the winner of the week.

The most loved brand in insurance and the fifth loved brand in the financial sector in Latvia

According to the survey on the most loved brands in Latvia, carried out jointly by the advertising agency DDB Latvia, the business magazine Kapitāls and the market, social and media research agency TNS Latvia, the joint stock insurance company BTA ranked highest in the insurance sector and held fifth position in the financial sector, outperforming almost all Latvian banks.

Ranking highest among Latvian insurance companies in the “TOP Reputation 2010”

In the company reputation rating of Latvian companies arranged for by the newspaper Diena and the public relation agency Nords Porter Novelli, the insurance company BTA ranked No. 46 and No.1 among insurers in 2010.

Insurance Company of the Year, Latvia

The global finance magazine World Finance awarded BTA the title “Insurance Company of the Year, Baltic States” in 2010.

2009

The most advantageous and most debated brand

In 2009, according to the results of the survey on the most loved brands in Latvia conducted by the advertising agency DDB Latvia, the joint stock company BTA was recognised as the most advantageous and most debated brand in the insurance sector.

The Best Insurer in Latvia

The Best Insurer for Innovation in Latvia

The Best Insurer for Product Range

According to the Insurance Survey of 2009 conducted by the leading international financial market magazine Euromoney, the insurance company BTA was awarded the prize of The Best Insurer in Latvia. In addition, BTA was recognised as the Best Insurer for Innovation and Best Insurer in terms of Product Range.

The Sigulda branch of BTA recognised as the most praised service location in 2009

The Sigulda branch of BTA was named as one of the ten most praised service locations in Latvia within the campaign “Praise great customer service”.

The best low budget and on-line campaign of BTA “Look for the “Speed policy” on the Internet”.

In the competition “Speed Policy” held within the scope of “Password 2008” marketing achievements, BTA’s on-line campaign “Look for the Speed Policy” was nominated for the best low budget campaign and eventually won the award.

2008

Best Insurer for Integrity in 2008

In a sociological survey carried out jointly by LETA Ekonomisko pētījumu institūts with the market and public opinion research centre SKDS in Latvia at the end of 2008, BTA was recognised as the insurance company with the highest integrity in Latvia (in terms of a favourable attitude towards customers, performance of its obligations, etc.).

Outstanding customer service

Within the scope of the conference “Innovation in Practice - from an idea to an outcome” arranged for by the Ministry of Economics and the Latvia Quality Association, held on 26 November 2008 within the scope of Innovation Days, BTA was awarded the Latvian Quality prize and the Customer Service prize.
BTA was awarded a diploma on outstanding performance in customer service in the large companies group!

Job offers

BTA is a dynamic company, focused on steady growth, with expansive presence across the entire Europe, which enables career and growth opportunities in our headquarters in Latvia and branch offices in Poland, Germany, France, the United Kingdom, Spain and Italy. Join us – have a look at the vacancies and send your application!
 

Open positions:

ITALY PROJECT MANAGER IN LATVIA

CLAIMS MANAGER IN FRANCE

 

Contact information

HR department

BTA Insurance Company SE

63 K.Valdemara st., Riga, LV-1142, Latvia 
Phone: +371 6702 5062 
e-mail: careers@bta.eu.com

Products

BTA EUROPE

France

  • Car Insurance:
    - Short term MTPL
    - MTPL
    - CASCO
  • Property Insurance

More about products bta.fr@bta.eu.com

Germany

 

  • Car Insurance:
    - Short term MTPL

 

Sehr geehrte Kunden,
sehr geehrte Nutzer,

vielen Dank für Ihren Besuch auf unserer Internetseite. Hier können Sie unter anderem elektronische Policen freischalten und eVB-Nummern abrufen.

Bitte beachten Sie, dass die Internationalen Versicherungskarten mit internationalen Format beschriftet sind. Wenn Sie weitere Fragen haben, können Sie sich gerne an uns wenden.

 

KfZ-Haftpflichversicherung: Allgemeine Bedingungen für die Kraftfahrt-Haftpflichtversicherung für Kurzzeitkennzeichen (AKB)

Bei Interesse einer Zusammenarbeit bezüglich dem Verkauf, setzen Sie sich bitte direkt mit uns im Verbindung

 

More about products: info@bta-versicherung.de

Italy

  • Car Insurance
    - CASCO
  • Liability Insurance:
    - General third party liability
    - Employers liability
  • Property Insurance
  • Guarantee Insurance:
    - Performance bonds Insurance
    - Bid bonds Insurance

More about products  Kristine.Kripa@bta.eu.com

Poland

  • Car Insurance:
    - MTPL
    - Short term MTPL
    - Green card
    - Accident insurance for drivers and passengers
    - Car windshield insurance
    - Car assistance on the road
    - CASCO
  • Guarantee Insurance:
    - Financial commitments of road transport
  • Liability Insurance:
    - Mandatory Civil liability insurance of insurance agent
    - Mandatory liability insurance of hospital
    - Voluntary liability insurance of hospital
  • Property insurance for individuals
    - Property insurance
    - Liability insurance in private life
    - Personal accident insurance
    - Assistance (organization and cover the costs of property repair)
  • Travel Insurance:
    - Travel insurance to Russia
    - Travel insurance to Belarus

More about products - info@bta.pl

Spain

  • Car Insurance
  • Guarantee Insurance
  • Decennial insurance
  • Liability Insurance

More about products spain@bta.eu.com

Contacts

BTA EUROPE

Head office

K. Valdemara str 63, Riga, LV-1142

Phone: (+371) 67025950

Fax: (+371) 67025951

E-mail: bta@bta.eu.com

 

Working hours

Mo-Fr 8:30-17:00
Sa,Su holiday

 

Bank Details

"BTA Insurance Company" SE 
Registration number: 40003159840 
Address: 63 K.Valdemara St., Riga, LV-1142 
Bank Account: Nordea Bank AB Latvian branch (NDEALV2X) LV43NDEA0000084271923

 

Bank Accounts

The following accounts may be used for shared payments for BTA insurance policies. The payment order must contain the policy number and the sequence number of the payment.

BANK CODE CURRENCY ACCOUNT NR.
Citadele PARXLV22 EUR LV48PARX0000978385555
SEB UNLALV2X EUR LV30UNLA0050023217552
Nordea NDEALV2X EUR LV43NDEA0000084271923

France

1 rue Devès, 92200 Neuilly sur Seine, France

R.C.S. Nanterre 797 882 016 

SIRET 797 882 016 00026 

Phone: +33(0)1 41 92 18 06 

E-mail: bta.fr@bta.eu.com

Germany

"BTA Insurance Company" SE Niederlassung Deutschland,
Senefelderstr. 17, 63322 Rödermark
Phone: +49 (0) 6074/917650
Fax: +49 (0) 6074/9176501 
E-mail: info@bta-versicherung.de
Mo.-Do. 8:00 bis 16:30 Uhr
Fr. 8:00 bis 16:00 Uhr

 

Bank Details 

Bank: Volksbank eG, Eppertshausen; Bahnhofstr. 13, 64859 Eppertshausen
Code: GENODE51EPT
Currency: EUR
Account Nr.: DE12508655030000164186

Impressum

 

 

Italy

Contact person - Kristīne Kripa-Ragaconi

e-mail:  Kristine.Kripa@bta.eu.com

 

Register of tied insurance agents:  

Poland

Al. Jerozolimskie 136 02-305 Warszawa

Phone: (+48) 222 703 100

E-mail: info@bta.pl

 

Możliwe formy zgłaszania reklamacji do „BTA Insurance Company” SE Oddział w Polsce bezpośrednio do Zakładu Ubezpieczeniowego lub poprzez RESO Europa Service Sp. z o. o. - Partnera Generalnego BTA w Polsce:

  • pisemnie – drogą pocztową na adres: „BTA Insurance Company” SE Oddział w Polsce, Al. Jerozolimskie 136, 02-305 Warszawa lub RESO Europa Service Sp. z o. o., ul. Innowacyjna 1, 16-400 Suwałki
  • osobiście – w siedzibie „BTA Insurance Company” SE Oddział w Polsce lub w siedzibie RESO Europa Service Sp. z o. o. w formie pisemnej lub ustnej
  • wypełniając elektroniczny formularz zgłoszenia reklamacji, który jest dostępny pod linkem: tutaj
  • mailowo na adres: reklamacje@bta.pl lub reklamacje@reso.com.pl
  • telefonicznie pod numerem +48 87 565 44 44 lub +48 57 595 44 44
  • a także poprzez zgłoszenie reklamacji do Rzecznika Finansowego albo zwrócenie się o pomoc do miejskiego lub powiatowego rzecznika konsumentów.

Spain

Contacts:

Phone: +371 67025950 

e-mail: spain@bta.eu.com 

 

United Kingdom

3B Westwood House, Greenwood Business Centre, Regent Road, Salford, Manchester M5 4QH

Phone: +44(0)8448004059, +44(0)1618489050

Fax: +44(0)1618728057

E-mail: info@bta-insurance.co.uk

Please, be advised that this website uses cookies for improvement of service quality, statistics and marketing purposes.
By closing this message, you provide your consent to saving these cookies and their further use. You can revoke your consent any time by deleting the saved cookies. To learn more about the privacy and cookies policy of the website and disabling cookies - press here.